0003 - HR Essentials: What You're Expected to Know
Course Description
This course is designed for entry-level HR professionals and individuals who support HR functions, equipping you with foundational knowledge in performance management, workplace compliance, and core HR operations. You will learn not only what actions to take, but why they matter, building the critical thinking skills necessary to succeed in an HR career. With guidance from a seasoned HR consultant Gina Smith, you will explore the value of well-developed workplace policies, sound documentation practices, and practical compliance strategies applied to real-world scenarios. The course also strengthens your ability to navigate people-related challenges, including performance and conduct management, employee engagement and retention, and effective workplace communication. This course is offered in partnership with Rock Region Consulting.
Outline
Session 1 – HR Foundations & Professional Standards
Session 2 – Workplace Compliance & Employee Relations
Session 3 – Talent Acquisition & Hiring
Session 4 – Onboarding, Performance & Employee Transitions
Session 5 – Communication & Leadership Skills
Session 6 – Performance, Engagement & HR Operations
What You'll Learn
- Explain the strategic role of Human Resources throughout the employee lifecycle.
- Apply foundational employment law principles to common workplace situations.
- Promote professionalism, workplace civility, and ethical decision-making.
- Recruit, interview, evaluate, and onboard employees using structured HR practices.
- Communicate effectively using emotional intelligence, conflict resolution, and coaching techniques.
- Deliver constructive feedback and apply performance management tools appropriately.
- Recognize strategies to improve employee engagement, recognition, and retention.
- Identify workplace safety, cybersecurity, and compliance responsibilities.
- Organize HR records and communicate HR information effectively to leadership.
- Apply consistent HR practices that reduce organizational risk while supporting employees.
Is this Course for You?
This course is designed primarily for entry-level HR professionals who typically have 0-3 years of experience in the field. This may include roles like:
- HR Generalist
- HR Specialist
- HR Assistant
It is also highly relevant for small business owners or staff supporting HR tasks, often referred to as “accidental HR”. This may include roles like:
- Office Manager
- Administrative Analyst
- Administrative Assistant
- Program Manager
